De persoon op de foto is niet het slachtoffer uit het verhaal.
Merel had a serious complication
30-04-2017
Merel had a surgery for an infection of her gallbladder. The surgery had a serious complication when her stomach was punctured. She kept having health issues for a long time after, and was very dissatisfied about the information she received from the hospital. Through restorative mediation with her doctor, she was able to get answers, and her trust in the doctor and the hospital was restored.
“I was dissatisfied especially because nobody told me what had happened during the surgery. And in the meantime I was expected to trust that the rest of the treatment would go well. I had never heard about restorative mediation until the contact person of my insurance directed me to it. It was good for me to see that my doctor also felt bad about what happened. And that it had not been a matter of unwillingness, but mainly a miscommunication. Because of the mediation, I feel that I can trust her again.”
This is a true story. The names of the people involved have been changed for privacy reasons.
Read the experience of doctor Simone.
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